Support
Mobifi endeavours to provide a response time within 4 business hours during regular working hours from Monday to Friday and between 09.00 and 18.00 hours UK time and aims to resolve any technical query within 24 hours of receiving your support request. Customers who have purchased products and services from Mobifi have agreed to the applicable terms and conditions.
12-month support agreements are available for all Mobifi services and these will ensure that you receive the best quality service and full commitment from us. Full details are available on request.
For any support related questions please contact the following:
Email support is available during Monday to Friday and between 09.00 and 18.00 hours UK time. Please indicate your customer reference number and a brief description of your query in all email correspondence to assist us in helping you.
Email: support@mobifi.com
Fax support is available during Monday to Friday and between 09.00 and 18.00 hours UK time. Please indicate your customer reference number and a brief description of your query on all faxes to assist us in helping you.
Fax: +44 (0) 20 7960 6100
Phone support is available during Monday to Friday and between 09.00 and 18.00 hours UK time. Please indicate your customer reference number to Mobifi support personnel to assist us in helping you.
Phone: +44 (0) 20 7960 6045
For further info please
call the Mobifi team on:
+44 (0) 20 7960 6045
or email: sales@mobifi.com